Important information for your visit:
Please arrive as close to your start time as possible.
Arriving: There is a sanitiser you must use in the entrance and in each treatment room. Take a seat on the bench and your therapist will meet you. Your therapist will take your temperature and check that your COVID-19 form answers are still accurate, before taking you in to the treatment room.
People who are deemed at risk or vulnerable should not make a booking until it is deemed safe to do so by the government. Here is a link to the NHS guidelines. This includes the over 70’s and pregnant women as well as some underlying health conditions.
Forms: There is an additional form to fill in online or when you arrive. This form is a safeguard for Covid-19 specifically. Your therapist will also fill out this form and you will receive a copy.
Your therapist will wear a visor during your treatment and a mask will be provided should you wish to wear one yourself but is not necessary during your treatment. Consultation and conversation will need to be kept to a minimum (very reluctantly).
After your treatment: Once you are ready to leave the treatment room and have sanitised your hands you are welcome to sit in the relaxation area for a few minutes before you leave- we look forward to offering you more comforts and time in the future.
Cleaning measures: There is added time between clients so you can be assured some time to yourself, but most importantly to allow for the complete cleaning of each treatment room, all surfaces, seating, toilet and areas throughout the centre to ensure your confidence and well being.
Cancellations: If you get in touch and cancel your session at any point before you arrive you will not be charged. If you arrive for a session and are deemed unfit by your therapist you will be charged.
Vouchers no longer have an expiry. Prepaid courses will continue to be valid as before.