Managing the health crisis in March 2020 and beyond.
We appreciate that everyone is concerned about public health and so I wanted to let you know that I am watching the ongoing coronavirus situation closely, and if government advice changes then will act appropriately. In the meantime, Blue Frog Therapies will be open as usual and at the end of this week will be moving to our exciting new premises just 100 meters away at 38 Bootham, York.
Health and hygiene practices will be followed as always to protect and reassure each of you. Increases in disinfecting and raised levels of sterilising will be implemented in accordance with government recommendations.
We have the following recommendations:
Please keep abreast of current NHS and UK Gov’t recommendations.
Please do not come if you are unwell (this is always our advice) or if you have been told to self-isolate.
Please do not come if you have recently returned from travelling or live with someone who has been travelling in areas specified on the government website .
Please do not come if anyone in your household has any symptoms or if they have a confirmed case- advise is isolation for 14 days.
Current advice is that the very best thing you can do is wash your hands frequently for 20 seconds with soap and water, so please arrive in time to do so before your session and or use hand sanitiser upon entering the centre.
Hand sanitiser is not particularly effective and is hard to get now, so we recommend that if you have your own, you carry it with you and use it. We will supply what we can in treatment rooms, by the entrance/exit and the waiting/relaxation area.
Cancellations: You will no longer be charged for short notice cancellations. If you have any symptoms or suspicion of contraction you can text, email or call (leaving a voicemail if necessary) at anytime before your session and no charge will be made.
Should you arrive and not be deemed ‘well’ enough for a session you will be charged in full and sent home.
Any ongoing prepaid packages will be extended to enable you to use at an appropriate date. Prepaid packages which have not begun and prepaid sessions can be refunded or extended in the same way.
And finally……. a new therapist is joining me (Ben), Allessandra will be available to book from April 1st and we are so excited to be opening the new premises and beginning the next chapter of Blue Frog Therapies